PRIVACY POLICY

PRIVACY NOTICE

Thank you for choosing to be part of The Brier Patch community. We are committed to protecting your personal information and your rights to privacy. If you have any questions or concerns about this privacy notice, please do not hesitate to contact us at info@thebrierpatch.ca

We take your privacy very seriously and appreciate that when you visit our website you are entrusting us with your personal information. This privacy notice will carefully detail the information we collect and how it is used and what rights you have in relation to it.

Please read this policy carefully to fully understand what we do with the information we collect and discontinue use of our services (sales, website, events or marketing) if you do not agree with our policy.

Type of information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect Information?

When you send a message through our contact form or direct to our email, when you purchase a product in our store, or when you subscribe to our newsletter.

We collect personal information that you voluntarily provide to us. The personal information we collect may include the following:

Personal Information Provided by You.
We collect names; phone numbers; email addresses; mailing addresses; billing addresses; debit/credit card numbers; and other similar information.

Payment Data.
We may collect data necessary to process your payment including CVV numbers from your credit cards.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect your personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our customers with ongoing customer assistance and technical support;
To be able to deliver your items to you directly;
To be able to contact our customers with general or personalised service-related notices and promotional messages to those who join our newsletter;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Wix uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members (users who registered to our site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@thebrierpatch.ca

You will be asked to verify personal information so we can correctly identify your account and identify you are the correct account holder before we delete the saved information. The personal information will only be that in which you already individually provided us with.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

To conclude:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thebrierpatch.ca

Last updated May 20, 2023